FAQ's

You've got questions? We've got answers! If your question doesn’t appear below, please feel free to send us a message, we're always happy to help!

 

Do you offer custom work?

We do offer custom work. If you have a project that you think we would be perfect for, please feel free to send us a message. Gives us some details and we will go from there. We have worked with some wonderful clients and have created lovely Bridesmaid gifts, Shower favors, Custom Nursery Art and More. It’s definitely worth asking us. We love a new challenge.

My order is a gift, can I add a custom message?

Absolutely! When you checkout, you will be given the option to mark your order as a gift and a box will be available for you to include your custom message. We will be sure to include your message inside your package. Prices will not be shown for gift orders.

When will my order be shipped?

Orders are shipped within “___” business days of receipt. During sales and holidays, we ask that you give us a bit of extra time to process and ship your orders. Please email us if you have any questions about your order.   

What is your return and refund policy?

Unused, unopened, and undamaged items may be returned within 7 days of the original delivery date. Once we receive the returned item, we will issue a refund back to your credit card (shipping costs are non-refundable). Custom and Personalized items are not returnable. We will make every attempt to ensure satisfaction prior to shipping.

Do you accept international orders?

Unfortunately, we are not accepting international orders currently but hope to do so soon. 

Is my transaction secure?

Yes, the security of our customer’s personal and payment information is very important to us, therefore, we take the necessary steps to ensure that every transaction made on our site is secure. We do not share your information with any other companies or third parties.

What is Digital Art?

Digital Art is art that is hand-drawn and painted using digital brushes and pens. It combines the tactile artistry of traditional drawing with the precision and versatility of digital tools. This method allows for intricate, expressive designs that retain a handcrafted feel while benefiting from the limitless possibilities of digital media.

Can you tell me about your Note Cards?

Our whimsical card designs are printed on beautiful card stock and come with coordinating envelopes. They are 4.13” x 5.83” folded and blank inside, allowing you to personalize as you please. Each individual card is packaged in a cellophane sleeve for protection and, since all cards are hand embellished, each one is truly unique. Our unique selection of note cards make for the perfect gift. You may mix & match as you please.